Donation - 1260812

njliu
Posts:142

Dear GRACE, I noticed that you have made some changes to your donation page that somehow no longer facilitate the donation coming from outside US, due to, I guess, the inclusion of "Must Filled field of State/Province". I have difficulty to complete after several attempts. Kindly rectify. Thank you.

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Reply # - December 2, 2013, 07:21 PM

Dr West
Posts: 4735

Thanks for letting us know. Our prior mechanism from Google Checkout is no longer available, so we needed to make a change, but we'll work on fixing this right now.

Again, thank you for bringing this to our attention: we want to make it easy, not hard, for people to provide support we need.

-Dr. West

Reply # - December 3, 2013, 10:39 AM

dbrock
Posts: 162

Operations Director, GRACE

 

Thanks so much for letting us know! Dr. West is correct that we had to make a change from Google Checkout, and our new system is actually quite nice, however, it appears that I have more work to do! I removed the 'required' tags from the address fields as a temporary measure.

Meanwhile, in reviewing the form again, it appears I need to actually input some currency exchange information and activate other currencies - so my apologies for the delay. I will work on this as soon as possible. (there's always something!)

Please note that you have the opportunity to donate through paypal as an option, also. There should be no problem with international exchanges via that system.

Thanks so much for understanding, and of course for donating. I will update my progress on this thread.

Happy Holidays!
Denise

Operations Director for GRACE. Have worked with cancerGRACE.org since July 2009.  Became involved as a caregiver to my best friend, and quickly came to see that GRACE is filling a need in the area of cancer education. 

Reply # - December 3, 2013, 06:04 PM

njliu
Posts: 142

Hi Denise, thank you. I managed to donate through the page with mastercard this morning. In my opinion, multiple currencies may not be necessary as your USD is a world currency (You should be proud of that!). Just two suggestions: 1. Specify it is US$ (instead of just "$" sign); 2. Add COUNTRY (I do not have problem simply because I live in a Country which is also a City).
Hope this help GRACE to extend its global reach as there are huge under-served cancer community out there.
Happy Holidays to everyone at GRACE.
NJ

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