Sign In problem - 1267632

bobradinsky
Posts:144

Webmaster

I used to go to profile in order to sign in in order to make a comment. Doesn't seem to work anymore. How do I sign in. Bob

Forums

Dr West
Posts: 4735

Bob,

I've asked Mark to comment. I expect he'll get back to you promptly.

-Dr. West

primarymark
Posts: 61

Hi Bob,

Sorry to hear you're having problems logging in. I'll do my best to help.

Can you tell me what error or unwanted result you're having when you try and sign in?

You mentioned that you're trying to sign in using the Profile button, however, when you try this, does the button say "Profile" or actually "Sign In | Join" before you click it? If it says "Profile," then that means that you're already logged in to your GRACE site account.

It would also help to know what operating System (including the version) and brand of Browser (including version) you're using.

If you would prefer, I can troubleshoot this with you over the phone sometime tomorrow. If so, please email your phone number to me at TechSupport@cancerGRACE.org

Cheers!

-Mark